Rental terms
This page sets out the responsibilities, insurance and cancellation terms for renting the Buster Magnum. Prices, pickup and how the rental works are on the home page.
Responsibilities and insurance
The boat has boat insurance that covers rental use. It covers, for example, fire, theft and storm damage as well as boating accidents such as running aground, hitting the bottom or colliding with a jetty. The liability insurance covers injury and property damage caused to others by using the boat. The renter's excess for damage is €1,000 (€1,100 when charged via Friilo). The renter acts as the skipper and is responsible for using the boat as instructed.
The insurance does not cover every kind of damage. Below are the things the insurance terms require you to take care of, and the damage the insurance does not cover. Liability for damage not covered by the insurance is determined by the rental agreement and Friilo's terms.
Boating area
The boat may only be used in Finnish waters, including Åland. The insurance is not valid in Swedish or Estonian waters.
Sober operator
Anyone operating the boat must always be sober. If damage is caused under the influence of alcohol, the insurer can refuse compensation entirely.
Lock the boat and take the keys
When you leave the boat overnight or for a longer time, lock it to the jetty or another fixed point with the locking cable at the bow, lock loose equipment in the boat's lockable boxes and take the keys with you.
Waves and ice
Slow down in waves, as the insurance does not cover breakage caused by driving in waves. Do not drive in ice, as it can damage the hull and the echo sounder transducer, for example.
Passengers
The liability insurance of a rental boat does not cover injuries to passengers. We recommend that everyone on board has their own accident or travel insurance.
Water skis
Water skis are rented separately and used at your own risk. The boat insurance does not cover injuries to the person being towed or damage to the skis, so the skier should have their own accident insurance.
Lost equipment
The insurance does not cover equipment that is lost, forgotten or dropped in the water, such as the anchor, paddle or fenders. Equipment lost during the rental is charged to the renter.
Trailer transport
If you rent the boat on its trailer, secure or remove the canopy and other loose equipment for transport, lock the outboard in its transport position and keep the trailer locked when you leave it parked.
Report damage at once
Tell us about any damage as soon as it happens. Theft and vandalism are always reported to the police.
Weather and cancellations
We assess the weather together with you before the rental. When handing over the boat, we take into account the forecast, wind, waves, thunderstorms, visibility and the agreed boating area.
If safe boating in the agreed area is not possible, we can agree on a new date. If no new date is agreed, the boat rental you have paid will be refunded in full.
Refunds are handled through Friilo in accordance with these terms. With a full refund, you get back the full amount you paid without deductions. No handling fee is charged for refunds.
Share of the boat rental payable on cancellation
- At least 7 days before the start0 %The amount paid is refunded in accordance with the terms.
- Less than 7 days but at least 48 hours before50 %Of the full agreed boat rental.
- Less than 48 hours before, or no-show100 %Of the full agreed boat rental.
Payments already made are taken into account in the cancellation charge. If you have paid more than the cancellation charge, the difference will be refunded.
Assessing the weather
We assess the weather together with you before the rental. When handing over the boat, we take into account the forecast, wind, waves, thunderstorms, visibility and the agreed boating area. If the weather is uncertain, we discuss it no later than the day before, or as soon as possible for bookings made at short notice. The final decision on handing over the boat is ours.
If we consider that safe boating in the agreed area is not possible, we can agree on a new date. You do not have to accept a replacement date. If no new date is agreed, the boat rental you have paid will be refunded in full, and any unpaid rental will not be charged.
Rain, cloud or cool weather alone does not entitle you to a free weather cancellation if boating is otherwise safe. We can also agree together to move the trip to a more sheltered area.
Additional refund if the boat is rented out again
If the cancelled period can be rented out again, the rental payable by the original renter is reduced by the replacement rental paid out to us for the overlapping period. The reduction is at most the rental payable by the original renter. Any refund is made once the replacement rental has taken place.
Changing the date
Moving a booking for reasons other than safety-related weather requires our approval and an available date. The price of the new date and the effects of the change are agreed in writing before they are confirmed. If no change is agreed and the booking is cancelled, the normal cancellation terms apply.
If the weather changes during the trip
If conditions deteriorate during the trip, put safety first and contact us as soon as possible. We agree on returning, or on a safe place to stop, depending on the situation. Shortening the trip at your own discretion does not automatically entitle you to compensation. Any change of date or compensation is agreed case by case.
Refunds and contract terms
Refunds under these terms are handled through Friilo. If, under these additional terms, the customer is entitled to a refund of the full rental paid, the full amount is refunded without deductions. A partial refund is determined in accordance with these additional terms. No separate handling fee is charged for refunds.
We submit the refund request to Friilo's customer service. Friilo usually processes refunds on Wednesdays and Fridays. The time it takes for the payment to appear in the customer's account also depends on the bank or payment method.
These practices supplement Friilo's rental agreement with additional terms drawn up by the owner. They do not limit the renter's rights under the agreement, for example in the event of a significant technical fault in the boat or a breach of contract by the owner.
Notifications
Notify us of a cancellation or a change request in writing through Friilo. In an urgent situation on the day of departure, please also contact us by phone. The cancellation time is determined by when the written notice is sent, relative to the start time of the booking. Changes and refunds are confirmed in writing.
This is a translation. If the language versions differ, the Finnish terms apply.
